Before you return your item to LOTUSmart.com, make sure that your item can be returned.
LOTUSmart.com does not accept returns of the following items:
- Items that are opened
- Items that are used.
- Items that are broken.
- Any product missing the serial number or UPC.
- Any product missing / broken the original manufacturer’s packing.
- Some health and personal care items.
- Items purchased from sellers other than LOTUSmart.com.