How do I return an item for refund ?

If you need to return an item, simply login to your account, identify the order using the "Completed Orders" link under the My Account menu and click the Return Item(s) button. Or you can simply email us at cs@lotusmart.com and we will send you a shipping label for the return of the package. We'll notify you via e-mail of your refund once we've received and processed the returned item.

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